Desktop Support Services
24/7 Tech support can be engaged on a monthly retainer to provide on-going support services for simple peer-to-peer networks, Windows desktop issues and support or training of the Microsoft Office Suite.
IT System Support
Fiber In The Sky has developed special relationships with all of the major market technology leaders today. These relationships provide us with access to quick answers that lead to timely cost effective solutions. Let us help design, build, and maintain your network client/server environment. Our quality hardware standards and integration experience offer your firm the highest level of performance and reliability. Our industry leading customer service will provide you the peace of mind you need in your technology communication systems.
Network Maintenance
We offer an array of monthly maintenance plans, which will ensure peace of mind. Worry about the work, we will take care of the network. FITS's engineers will come in to make sure your computers and network servers are running at peak efficiency.
Network Troubleshooting
With an average of ten years of experience, our engineers have the skills necessary to troubleshoot and repair network devices and desktop issues related to Novell networks from NetWare version 3.x to 5.1, Cisco, Microsoft NT/2000/XP, MS Exchange, and the MS BackOffice Suite. They can make suggestions on ways to improve efficiency of your current network or on adding new components to your existing setup.
Password Recovery
Do you have a vital file which was secured and you cannot remember the password? FITS has the means to recover your files and vital documents by revealing the passwords for you. Encryption types include the entire office suite (97 through XP), Microsoft Money, Quicken, QuickBooks, WinZip, and a multitude of others.
Remote Monitoring
Our network is composed of high-speed servers capable of monitoring your network remotely. We can keeps track of a multitude of things ranging from disk space to unauthorized entry to failing services. If anything were to go wrong with any of your serv
ices, we would know about it before you even noticed and could react immediately.
